Please read these terms carefully before using our services.
Last updated: February 1, 2025
Welcome to SwiftMove. By accessing our website, requesting a quote, or using our moving and relocation services, you agree to be bound by these Terms and Conditions. If you do not agree with any part, please refrain from using our services.
“Company,” “we,” “our,” “us” refers to SwiftMove Inc. “Client,” “you,” “your” refers to the individual or entity requesting our services. “Services” include but are not limited to moving, packing, storage, vehicle transport, and related relocation activities.
By placing an order, making a payment, or using any part of our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms specific to your move (e.g., the Bill of Lading or Service Agreement).
All quotes provided by SwiftMove are estimates based on the information you provide. Final charges may be adjusted based on actual weight, volume, distance, and additional services requested. We reserve the right to refuse service to anyone for any reason.
If you receive a binding (flat‑rate) quote, the price will not exceed the quoted amount unless you add services or items not previously disclosed.
Non‑binding estimates are approximations; final charges will be based on actual weight and services performed, subject to applicable tariffs.
Payment is due at the time of service unless other arrangements have been made in writing. We accept major credit cards, certified checks, and cash. Returned checks may incur a fee. Any outstanding balances after the move may be subject to collection proceedings.
Cancellations made less than 48 hours before the scheduled move may incur a cancellation fee. Rescheduling is subject to availability. Please refer to your Service Agreement for specific deadlines and fees.
You agree to:
SwiftMove maintains cargo liability insurance as required by law. Basic liability is included; however, we strongly recommend purchasing full‑value protection for adequate coverage. Our liability is limited to the declared value of your goods. Claims must be submitted in writing within 90 days of delivery.
For safety and legal reasons, we cannot transport hazardous materials (flammables, explosives, corrosive substances), perishables, plants, or illegal items. Please consult your move coordinator for a full list.
While we strive to adhere to schedules, SwiftMove is not liable for delays caused by circumstances beyond our control, including but not limited to weather, traffic, mechanical breakdowns, building restrictions, or acts of God. We will communicate any significant delays as soon as possible.
You agree to indemnify and hold SwiftMove harmless from any claims, damages, or expenses arising from your breach of these Terms, your misuse of our services, or your failure to disclose accurate information.
These Terms shall be governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in New York County.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us:
legal@swiftmove.com
+1 (800) 795-6683
SwiftMove Inc., 350 5th Avenue, New York, NY 10118
By using SwiftMove services, you acknowledge that you have read and agree to these Terms and Conditions.