Privacy Policy

Last updated: January 15, 2025

SwiftMove (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our moving and relocation services. Please read this policy carefully. If you do not agree with the terms, do not access the site or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise contact us. The personal information we collect may include:

• Contact details: name, email address, postal address, phone number.
• Moving details: move dates, origin and destination addresses, inventory of items, special requirements.
• Payment information: credit card numbers, billing addresses (processed securely by third‑party payment processors).
• Communications: any information you provide in emails, forms, or customer support requests.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. We use cookies and similar tracking technologies to gather this data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services (e.g., schedule moves, process payments).
• Communicate with you about your move, respond to inquiries, and send administrative updates.
• Improve our website and services through analytics and user feedback.
• Send you marketing and promotional communications (you may opt out at any time).
• Comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: trusted third parties who assist in operating our business (e.g., payment processors, moving partners, IT support) – they are bound by confidentiality agreements.
• Legal requirements: if required by law or to protect our rights, we may disclose information to government authorities or legal counsel.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure – we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, delete, or restrict processing. To exercise these rights, please contact us using the information below. We will respond to your request within applicable timeframes.

7. Third‑Party Links

Our website may contain links to third‑party sites (e.g., social media, payment gateways). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. where our servers are located. By using our services, you consent to such transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

privacy@swiftmove.com
+1 (800) 795-6683
SwiftMove Inc., 350 5th Avenue, New York, NY 10118

This policy is effective as of the date above and replaces any prior versions.